Terms of Use

Personal

We have no connection with the officials or other agencies. We do not use this site to gather information and use it against the clients or other sites, internet marketers, or other certain users. We protect our clients and the information about them, we provide privacy and guarantee protection.

We follow our contry laws and we always use a doctor prescription if it is necessary, and if the law requires this. We don't sell our products to those who are under 21 years old.

Goods delivery

We send the orders by Regular Airmail , and when receiving them, the customers must sign for receiving, for security purposes. In case your package did not arrive in time, let us know about this , writing us an email about the situation in order to serve you the best way. If happens that you lost your order ID, you must sent us your name, the address, and the shipping date. This article helps us to manage with our clients in a better way.

Delivery Time

The time of shipping and delivery to USA  is about 7-21 days. The European  delivery time is about 7-14 days.  In case the purchase is lost in customs or is retained at customs please write us a mail to inform about the issue, so we could help you in the matter.

Shipping info

In the moment the payment is confirmed the order will be shipped within 1-5 days except weekend and holiday days. If the order is too big, it will be divided in two or more packages, so they will be shipped in different days, so the arrival date will be later with couple of days. For security reasons we sent the packages by Registered Regular Airmail.

Order Cancellation

In case you want to cancel the order, you must do it withinside 12 hours  from the moment you have payed. To stop the purchase write us a ticket and tell us your name, order ID, shipping address. If you forget to do this, the products will be shipped and delivered to you.

Claims & Refund

It may happen that the order may not be delivered to your place  because it was lost on the way or it was retained at customs. If the order is sized at customs you must sent us the seizure letter so we could reship the order for free. If the order didn’t got to you in 25 days, be sure you inform us about the situation and we will take care to solve the problem the best way for you.  Take into consideration that we are not shipping to these locations : Australia, Canada, New Zealand, Singapore, South Korea, Denmark, Sweden.

The client is responsible  to  take care of the customs fees and other obligations.